Privacy Policy

The privacy of your data is very important to us, and therefore we want to be as open and transparent as possible about how we handle this information. Below is a statement explaining how your data is processed, protected, and what rights you have. In this statement, we discuss the processing of personal data of visitors and customers.

What we use personal data for:

Giteler is an online women's clothing and jewelry store. To run our business effectively, we require some personal information from our customers. We do this carefully and always in accordance with the law and the following basic principles:

  • We always inform you about the activities surrounding your personal data;
  • We only use personal data for the purpose of our business (for example, processing online orders, customer database, customer service and marketing);
  • We do not collect, use, or retain more data than is necessary to achieve our described purpose;
  • We collect, use and retain personal data only if there is no other way to achieve our purpose;
  • We have taken measures to protect your personal rights (for example, the right of inspection and correction).
  • In this Privacy Statement we describe what data we collect and which parties are involved.

Identity:
Gitelier, located at Zandstrooierstraat 53. Chamber of Commerce number: 89984641 / VAT number: NL004776845B32 (www.gitelier.com) is the custodian of the personal data you provide and is therefore responsible for the personal data under the applicable law: data protection.

  • Logistics operations: For example, PostNL, our partner for delivering your online order. This partner needs information about your name and delivery address.
  • MailChimp

To keep you informed about our latest collections, promotions, and/or campaigns, we use a third party called MailChimp. This is an email service that collects email addresses and sometimes a first and last name.

  • Mollie Payments

To process payments and refunds, we use a third party: Mollie Payments. Mollie collects personal data such as names, order numbers, and bank account numbers.

  • Shopify

Gitelier operates on a website template designed by Shopify. This third party enables us to operate our business. Personal information you share on our website, for example, to create an account, is also shared with this party.

Personal data we collect:

We collect, use, and share various personal data. We only use personal data in accordance with the law.

Consumer-Customer:

  • Contact information obtained from the customer, such as name, (residential) address, email address, telephone number and bank account number;

We process the following personal data of website visitors;

  • Information entered in the contact form;
  • Email address for our newsletter;
  • Logs about website visits (IP address).
  • Processing this information is necessary when you want to use our service.

We use the following core activities for our service:

– Sales and service for customers and consumer administration

Gitelier processes your personal data to enable the provision of our services. We also use personal data to maintain customer relationships, for example.

– Third parties

Gitelier Fashion Store may need to provide your personal data to third parties. Gitelier assures you that the information it uses will be handled with care and in accordance with the law.

– Marketing and sales activities and customer management

We often offer promotions on our products. This is done via email, unless the customer objects.

– Website Gitelier

We process and use personal information on our website to provide our services and maintain contact with our customers. We also use this information to process online orders. We also use some personal information to improve our service and website.

We have permission to use personal data (where necessary) for:

  • The agreement between entrepreneur and consumer;
  • To represent the legitimate interests of Gitelier and third parties.
  • The legitimate interest includes Gitelier's service to consumers;
  • To comply with the legal obligations that apply to Gitelier

How do we secure your personal information?

  • We take reasonable and appropriate security measures to protect Gitelier and its affiliates against illegal access or modifications;
  • If, despite our measures, an incident occurs regarding the security of personal data, Gitelier will contact you immediately.

Right to erasure

When Gitelier processes your personal information, you have the right to have it deleted. However, there are some exceptions:

  • There is still an open order that has not yet been fulfilled or has already been shipped;
  • There is an open issue with our customer service;
  • There is still a payment obligation towards Gitelier;
  • Our service has been abused (or suspected of being abused) in the past 5 years;
  • When you make a purchase at Gitelier, we store your personal information to process the transaction.